The Power of Precision: Why Factory Ordering is the New Standard

Common Questions About Factory Ordering

Q1: What exactly is a Factory Order?

A1: A factory order is a direct request sent to the Stellantis manufacturing plant to build a vehicle to your exact specifications. Unlike buying from "on-ground" inventory, this allows you to select every detail from the ground up.

Q2: How long does the process take from start to finish?

A2: As Adrian mentioned, we are currently seeing a window of approximately three months. Factors can vary based on model demand, but 90 days is our standard benchmark for delivery.

Q3: Can I customize the interior packaging specifically?

A3: Absolutely. You have full control over interior materials (cloth vs. leather), technology packages (UConnect screen sizes), and sound systems (Alpine vs. Harman/Kardon), ensuring the cabin fits your needs.

Q4: What models are available for factory ordering?

A4: We can order the full CDJR lineup, including Ram 1500/2500/3500 trucks, Jeep Wranglers and Grand Cherokees, and the latest Dodge performance models.

Q5: Can I add aftermarket accessories during the order?

A5: Yes. This is a Redwater Dodge specialty. We can coordinate the installation of lift kits, bed liners, and custom wheels in-house so the vehicle is complete upon pickup.

Q6: Can I custom order a Ceramic Gray Ram?

A6: Yes! If we don’t have your specific trim in stock, we can help you place a factory order for a Ceramic Gray build.

Q7: Does it cost more to factory order a vehicle?

A7: No. In many cases, it can be more cost-effective because you aren't paying for "extra" features you don't want that might be sitting on a lot-model vehicle.

Q8: Are there specific financing options for custom orders?

A8: Yes. You are eligible for the incentives available at the time of order or the time of delivery—whichever is better in most cases. Our finance team will walk you through the specifics.

Q9: Can I track the progress of my build?

A9: We provide regular updates as your vehicle moves through the various stages of production: from "Firm Schedule" to "In Paint" and finally "Shaped."

Q10: What happens if I have a trade-in?

A10: We can appraise your trade-in at the time of the order and provide a guaranteed value, or re-evaluate it upon the arrival of your new vehicle to ensure you get the highest market price.

Q11: How do I start the process?

A11: Simply call us at 780-942-3629 or visit the showroom. We sit down with you and go through the "bottom to the top" of the build sheet to ensure every option is checked correctly.

Q12: Is a deposit required for a custom order?

A11: Typically, a small commitment deposit is required to secure the build slot with the factory. This deposit is applied toward your down payment.