Disclaimers

Date Published: April 15, 2026 | Last Modified: 1 hour ago | 4 minute read Verified by Jill Tresch at Redwater Dodge

Why Settle? Build the Truck You’ve Always Wanted

In the past, car shopping meant walking the lot and hoping the right combination of towing capacity, interior trim, and engine specs was sitting there under the lights. But today, the most savvy CDJR enthusiasts are taking control of the assembly line. At Redwater Dodge, we specialize in factory orders, a seamless process that ensures you never have to compromise on your vehicle’s DNA.

Whether you’re looking for a RAM 1500 with a specific axle ratio for hauling, a Jeep Wrangler with a custom color pallet, or a Dodge Durango built for performance, factory ordering is the gold standard of the modern automotive experience.


The Factory Order Process: Simple, Transparent, Tailored

Jill at Redwater Dodge says it best: "It’s pretty simple." The journey from a digital build to your driveway is designed to be stress-free.


The Consultation: We sit down with you (or jump on a call) to navigate the heavy-duty options, tech packages, and aesthetic choices. We use the latest Stellantis configuration tools to ensure your build is valid and optimized for production.

The Credit Application: If you plan on financing your new rig, we get the paperwork out of the way early. By completing a credit application during the ordering phase, we ensure that the financial foundation is solid. This proactive step means that when your truck arrives, the "in and out" process is lightning-fast.

The Deposit: To secure your spot on the production line, we take a commitment deposit. This signals to the factory that this isn't just another unit for the lot, it’s your truck.



Understanding Timelines and Logistics

One of the most frequent questions we receive is, "How long will it take?" Currently, we advise our clients to plan for approximately a 4-month wait. While global logistics can fluctuate, this window allows the factory to source your specific components and move your vehicle through the rigorous quality control stages.



The Peace of Mind Guarantee

We understand that a factory order is a big commitment. Our policy regarding deposits is straightforward: they are generally non-refundable because the vehicle is being built to your unique specifications. However, we prioritize our customers above all else. In the extremely rare event that your truck is damaged during transport, your deposit becomes refundable. As Jill notes, in over eight years of high-volume service, transport damage is a rarity we rarely see, but the protection is there for your peace of mind.



The "In and Out" Delivery Experience

The best part of a factory order isn't just getting the keys, it's the delivery day. Because all the heavy lifting regarding specs and financing is done months in advance, your pickup appointment is a celebration, not a chore. You show up, inspect your custom-built machine, sign the final papers, and head out. No haggling over lot stock, no "almost what I wanted." Just your truck, your way.


Frequently Asked Questions


Q1. Can I lock in current incentives and rebates when I order?

A1. In many cases, Stellantis allows for "Incentive Protection," where you can choose the rebates available at the time of order or the time of delivery, whichever is better. Ask your specialist for current program eligibility.


Q2. Is it more expensive to factory order than to buy off the lot?

A2. Not at all! In fact, it can be more cost-effective because you aren't paying for features or packages you don’t want. You pay for exactly what you need.


Q3. Can I track the progress of my build?

A3. Yes! Once your order is accepted by the factory, you will receive a Vehicle Order Number (VON) and eventually a VIN, which allows us to provide updates as it moves from "Scheduled" to "Built" to "Shipped."


Q4. Can I trade in my current vehicle on a factory order?

A4. Absolutely. We can perform a professional appraisal of your current vehicle when you place your order and provide an estimated trade value.

Jill Tresch -- Sales at Redwater Dodge